Projects in Practice

Projects in Practice

Projects in Practice

We do things a little differently than other service providers, particularly around how we calculate costs, so here’s how Moodle projects work…

We do things a little differently than other service providers, particularly around how we calculate costs, so here’s how Moodle projects work…

We do things a little differently than other service providers, particularly around how we calculate costs, so here’s how Moodle projects work…

Creating an e-learning environment can seem incredibly daunting if you’re new to Moodle. You’ll have a solid concept and a good idea of what completion should look like, but the bit in the middle is a mystery. Happily, Moodle is designed to be modular, comes with customisable architecture, and has a vast array of optional plugins that offer everything you might need for an engaging e-learning experience. Of course, ‘everything you might need’ means you have to know what to look for, and that’s where we come in…

Project Planning

  • Project pricing is resource-based, so only pay for the time you need

  • Start with a basic bundle, then simply add another if you want more hours

  • We can be light-touch or fully involved – whatever your budget dictates

Project Management

We use Lean and Agile methodologies but don’t offer discrete Project Management services. Project pathways need flexibility, and we’ve spent years perfecting our systems, so PM tasks are simply rolled into the process for cost efficiency. You’ll have a project lead and a named contact, but no additional PM fees.

Project Pathways

There are multiple areas to an LMS build, and it starts with a core Moodle ‘shell’. Once that’s set up on our servers, everything happens in stages, with regular check-ins for configuration and feedback Q&As. Everything is designed for scalability, so stages can be repeated until you’re ready for your first set of learners.

Project Tracking

All tasks and asks are instructed via ticket so that time taken can be accurately tracked, and all updates are provided in writing so you always know where you sit. We have built-in ticket triggers for momentum and can set up a project-specific ticket view in your helpdesk account for oversight of your team’s activities.

UX Design

It’s easiest to think of Moodle like Lego – there’s a full framework provided on install (core) that you can build on by adding the additional functions you want (optional plugins), and everything can be customised and configured to suit.

Give us a list of required features and functions; we’ll let you know if they’re core or optional plugins. We can then add the plugins to the site as part of the initial setup or ad-hoc as/when instructed if something comes up as part of the build.

UX (user experience) covers the whole journey, from log in to log off, so the build process also includes recommending micro and macro scaffolding (e.g. signposting, learner pathway guidance, contextual explanations, etc.) where appropriate, enhancing end-user experience as your project progresses.

UI Design

The biggest impact on your UI (user interface) is the Moodle theme you choose. For cost-efficient future-proofing, we always recommend customising a pre-built theme rather than paying for something completely bespoke.

There are plenty of no-cost and low-cost designs available that can all be customised for branding (i.e. colours, logos, fonts), while some will also have options for layout (i.e. homepage sliders, advertising hotspots, menu positioning, etc.)

As every Moodle version upgrade will need a theme version upgrade to stay compatible, keeping a bespoke theme current can get pricey, fast. Instead, pick a pre-built option based on budget and function, and we can help with configuration and customisation to ensure a cohesive brand aesthetic.

Integrations

From analytics to accessibility, language learning to virtual classrooms, Moodle Certified Integrations are designed to elevate the learner experience. But there may also be third-party solutions you want to integrate to support your wider activities.

Depending on the platform, you might need an active license, but the Moodle integration plugin is free (e.g. Turnitin, Zoom). Alternatively, you’ll need a license for the platform, and the integration plugin is also a paid-for tool (e.g. Salesforce, iMIS).

We can help with setup and configuration, but you should always purchase third-party tools directly so subscriptions/license keys remain under your control. NB: If no integration plugin currently exists, core Moodle has in-built web services that can be developed to deliver the integration you need.

Course Content

Populating a Moodle site ready for learners is always client-led in terms of timescale. We can build your courseware as part of a Project Support parcel, but as you are the subject matter experts for your e-learning, all content has to come from you.

We can recommend formats or point out areas that seem a little sparse (where a plugin would improve learner experience, for example), but the ultimate speed of completion isn’t something we control – it’s down to how fast you can gather everything you need.

That said, we always work to task deadlines. For particularly time-sensitive projects, we will also agree on a client-response turnaround at kickoff (48 hours is common). This way, we know when it’s appropriate to chase for answers to questions (or outstanding materials) and maintain momentum.

Course Design

Designing a course starts with choosing the best course format for your content delivery. While core Moodle has options, you’ve got plenty more to choose from in the plugins database, and they all come with customisation settings that can be tweaked to get things just right.

Next, you need to structure the interactive elements of your courseware. These are the Activities that a learner directly contributes to in order to complete a course, and include Quiz, Assignment, H5P, and more. Is group participation important? Then add a Forum

If you’re transitioning from F2F or another platform, everything can be customised to reflect what users are familiar with. No matter the stage in your e-learning journey, we can recommend plugins that deliver the functionalities you need, then tailor course delivery to your requirements.

Site Configurations

On a server level, our webhosting stack has been built specifically with Moodle in mind and is tuned for best performance. Which means you can concentrate on pedagogical best practices and get your learning online efficiently and effectively.

We can recommend and implement example configurations in Site Administration (enrolment methods, tracking progress, custom reporting, etc.), but you always have full administrative access for all site-level changes, including plugin installation.

You also have full control over your Moodle site’s domain, so while most sites start out on a placeholder URL, we can support you through the DNS setup process, step by step. At every stage of your project pathway, you control every task and ask (and paid-for hour) until you’re ready for sign-off.

Pathway Planning

  • Tell us what you want to do via the helpdesk (the more detailed the briefing, the better); we’ll get back to you with an estimate of hours required, and you can decide how involved you’d like us to be.

  • Once you’ve picked an initial Startup bundle, we’ll send a formal quote for acceptance. Once you’ve completed signup, we’ll schedule the project launch and give you a proposed timescale, based on the briefing details.

  • We’ll deliver the tasks and asks in stages, and let you know where you stand on hours if you’re getting close to your paid-for limit. If necessary, we’ll estimate additional hours required, and send you another Quote/invoice to cover them.

  • As Project Tracking gives you all updates in writing, you’ll be able to see which tasks and asks have been added to the original briefing, and what’s outstanding at every stage. On request, we can provide a CSV with time-taken to date. NB: if a ticket is still open, then more time might be needed…

  • Pathway updates might include requests for feedback or missing materials, questions about configuration objectives, or anything needed to complete a task or ask. Once everything is covered for the first pass, we’ll apply tweaks and polish in line with feedback until you’re ready for your first set of learners.

Got general questions about how things work? Our FAQ page covers the basics.

Want to ask something specific? You can raise a ticket directly in our Helpdesk system.

Prefer a contact form? Fill in the details, and a ticket will be raised automatically.