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OSS, Ethics & Privacy

E-Learn Design is committed to Open Source Software solutions, believing strongly in the ethos of community and collaboration.  All of our customised developments are produced under GPL.  We highly recommend OSS Watch to all of our educational clients.

E-Learn Design strongly recognises that trust and credibility are integral to our ogranisation. We are committed to conducting all business activities with integrity, treating all of our clients and employees with the same principles.  These are:

Honesty: we will not offer false information or inflated prices; we will never deliberately mislead.

Honouring Commitments:  we will honour our commitments to our clients, quotes given and terms outlined.

Respect: we will be open and direct with clients and embrace both responsibility and accountability for our actions and our work.

Privacy Policy

E-Learn Design is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect your personal information.

General Website information

E-Learn Design logs non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitors request. E-Learn Design does not collect this information: logs are overwritten daily.

Personal information

Individual client Moodle installations collect the following types of personal information: names and e-mail addresses, country of origin of account, city of origin of account.  Some client Moodle installations also collect additional user information chosen by the client (such as, phone and facsimile numbers, billing information, etc.) as identified in the optional user account profile fields.   This information is stored in individual client Moodle databases that are only available to specified system accounts.  All passwords are encrypted.

E-Learn Design gathers information on individual clients by request for main client contacts and invoicing details, as well as through our support system. The amount and type of information that we gather depends on the nature of the interaction. For example, we may ask clients who use our support to provide a username, email address and full name of an end user experiencing difficulties in order to diagnose a technical problem.  In each case, E-Learn Design collects such information only insofar as is necessary or appropriate to fulfill the purpose of the client’s support request.  All client and support ticket information are held in a database which is only accessible via users and/or accounts with sufficient privileges for support or administration.

How your personal information may be shared

E-Learn Design does not use payment gateways or share your personal details via any online payment systems.

We will release personal information under the following circumstances:

  • ·Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings;
  • ·Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of; or
  • ·To appropriate persons, where your communication suggests possible harm to others.

Privacy Policy Changes

Although most changes are likely to be minor, E-Learn Design may change its privacy policy from time to time.  We encourage clients to frequently check this page for any changes to its policy; your continued use of this site after any change in this privacy policy will constitute your acceptance of such change.

eLearn Design